Customer Service Officer

Customer Service Officer

Published date: December 9, 2016

Modified date: December 9, 2016

Jobs & Services

Nigeria, Lagos, Lagos Island

Views:70

₦ 120,000

Cheki Nigeria Limited

Company

Register date: December 9, 2016

08064459769

Description

JOB DETAILS


Gain in-depth knowledge of cars and differentiate them to existing and potential customers
Spend time with customers to determine their needs and discusses car options
Opens customer accounts by recording account information.
Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork
Support on-line customers through our eSales office
Follow up with existing and potential customers to generate leads and close sales
Maintains customer records by updating account information.
Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its services
Reach out to customers through technology or in person, communicating to them about the company’s unique services, and finding out about new services they want the company to offer
Receive and respond customer service inquiries

JOB REQUIREMENTS
MIN REQUIRED EXPERIENCE:

3 year(s)
MIN QUALIFICATION:

Bachelor's Degree/HND
DESIRED COURSES:

Not Specified
OTHER REQUIREMENTS:

BSc degree or equivalent is preferred with 1-3 years relevant experinece
Superb customer service and excellent verbal and written communication skills
Strong ability multi-tasking within PC applications and utilize several computer application screens at once; computer literacy a MUST
Must be detail-oriented and highly organized
Ability to handle high call volume and effectively organize and prioritize tasks
Candidate must be organized with excellent attention to detail
Candidate must have the ability to analyze and process information
Candidate must have a strong focus on quality and customer satisfaction

Interested applicants should forward their Cvs to [email protected]

Application Deadline 2nd January 2017

Share by email Share on Facebook Share on Twitter Share on Google+ Share on LinkedIn Pin on Pinterest

Comments

0 Comments